Are you tired of big banks and corporations cutting costs by using overseas call centers? Not only do they put Americans out of work, but they put all of us at greater risk for identity theft. Overseas call center employees have been caught selling credit card numbers, mortgage information and even medical records.
The United States Call Center Worker and Consumer Protection Act of 2013 (House bill H.R. 2909 and Senate bill 1565) solves this problem by making sure that the people who answer your customer service calls let you know where they are located and give you the option to be transferred to a U.S. based representative. It also stops rewarding companies that ship jobs overseas with federal loans and grants.
Learn more about the bill, and then urge your members of Congress to cosponsor the United States Call Center Worker and Consumer Protection Act of 2013.